Heated Glove Operation
How do I use my heated gloves/mittens/liners?
After initially charging up the lithium ion batteries, connect the charged batteries to the glove at the connection port at the wrist. Turn the heat setting to its highest level to preheat the gloves for a few minutes to get them up to temperature. Then, reduce the heat setting to the lowest or middle temperature setting. This provides the best combination of battery life and warmth.
Don’t forget to recharge your batteries after a day’s use.
Where are the heating elements located?
All Hestra electronically heated items have heating elements at each fingertip, including thumbs. Mittens have four heating elements distributed across the back of the hand at the fingertips. Gloves have heating elements in each separate fingertip. The heating elements are located on the back of the hand, approximately where your fingernail is.
Heating elements are located only at the fingertips, and there are no heating elements on the palm side.
Battery Life
How long will the battery last on the different settings?
Various conditions, including temperature, can affect battery life. On a full charge, the battery will last approximately 2 hours on its highest setting, 4-5 hours on medium, and 8-10 hours on low.
Do you sell extra batteries?
We offer spare batteries for sale as individual units on our website, but most users find that properly charging and using the gloves as described here provides the warmth they need to stay out on the slopes.
Troubleshooting
How to troubleshoot your electronically heated gloves
If your heated style is not working properly:
1. Make sure the batteries are fully charged and the cables are securely connected.
2. If one glove works and the other does not, please try plugging the charged battery from the working glove into the glove that will not heat.
3. Turn the glove on to the highest setting and leave it to heat up for 10 minutes or so, then try it on to see if it heats.
If they heat, we know that replacing the batteries should solve your issue.
If not, please complete the online form at the link below to setup a warranty claim.
Please note that we cannot repair electronic failures, so gloves or batteries that show electronic failures within the two-year warranty period are replaced.